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Tutti informazioni in inglese.
About us
USU Group - Company Profile
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USU Solutions for Knowledge Management in Service Areas
USU KnowledgeCenter 5: The Central Information Platform for Call/Service Centers
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| USU KnowledgeCenter 5: The Professional Solution Database for IT Service Desks
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| USU KnowledgeGuide: Dynamic decision trees for guided dialogs through complex problems
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Solutions for Specific Fields of Application
USU KnowledgeCenter 5: The Solution Database for BMC Remedy ARS
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| USU KnowledgeMiner: Self-learning and extremely powerful search engine
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| USU KnowledgeMiner & IBM OmniFind: OEM enhancement for searching in additional source systems
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| Enterprise Search: Company-wide search solution based on USU KnowledgeMiner
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| Website Search: Better and faster search results for visitors of your web presence
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USU Consulting Expertise
The USU Procedure Model: Our consulting know-how and way of proceeding in Knowledge Management projects
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| USU KnowledgeCenter Maturity Day Our free offer for USU KnowledgeCenter customers with an existing maintenance contract.
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USU Whitepaper
Knowledge Bases in Call and Service Centers A Whitepaper from USU
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Certificates
PinkVERIFY™ confirms ITIL® conformity of USU KnowledgeCenter
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Comunicati stampaUSU Valuemation 4.1 for Knowledge-Based Service Management Now Available
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German Federal Employment Agency Selects USU AG
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EventsMay 25-26, 2011 USU World 2011 - Conference with focus on knowledge-based Service Management including keynote speeches, presentations and workshops
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