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| USU appoints Analyst House as Sales and System Integration Partner for the Middle East |
Möglingen, 05.03.2008
Great Potential for Business Service Management
Möglingen/Riyadh, March 4, 2008.
Analyst House, a well-established IT system integrator based in Riyadh, Saudi Arabia, will operate as a USU partner in the area of Business Service Management. Based on a recently concluded reseller and service contract, Analyst House will market the USU product lines Valuemation and KnowledgeCenter throughout the entire Middle East. Valuemation is a comprehensive, modular set of tools which, with its newly integrated technologies and functions, allows all the disciplines of ITIL-compliant IT management to be managed from one place. By concluding this agreement with USU, Analyst House is now expanding its range of offerings in the area of Business Service Management (BSM). The objective is to place USU products in service at a series of highly attractive, high-profile enterprises in Saudi Arabia and the states of the Gulf Cooperation Council (GCC). Analyst House’s customers include Saudi Aramco, the world’s largest oil production company, Saudi Telecom, Saudi Airlines, MOI and many others.
This bundling of competencies will yield an attractive portfolio of solutions and services that is going to offer customers significant added value and meet their needs when it comes to employing a comprehensive, integrated solution to ensure economical deployment of IT services. In addition, Analyst House will also market the USU KnowledgeCenter, a modular, web-based suite of products designed to make information readily available for knowledge-intensive business processes.
Training of Analyst House personnel for certification on USU products is to begin shortly. Planning also calls for Analyst House to participate in conferences and roadshows starting this April. Competency and training centers are available in the cities of Riyadh and Damman. In addition to conceptual services, Analyst House will also handle the implementation, customizing and support of USU Valuemation and USU KnowledgeCenter.
“Our new alliance with Analyst House is of great strategic significance to USU since we will now be able to use this bundled product and service portfolio to acquire new customer segments,” said Bernhard Oberschmidt, CEO of USU AG.
“This strategic alliance with such world class solution on Business Service management from USU will boost our clients confidence on our commitment to them”, Imrul Chowdhury, CEO of Analyst House
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