Members of the association include IT asset, software, configuration and IT service management professionals. IBSMA estimates the community of software asset managers to be more than 10,000, with practitioners in commercial, non-profit and government organizations worldwide. IBSMA know that IT asset management (ITAM) and software asset management are cross-functional, multi-disciplinary practices with a unique way of looking at the financial and operational tasks associated with managing the life cycle of IT assets.

itSMF USA is the United States chapter of the ITSMF international organization which has over 40 chapters. Based on the ITIL framework which was developed in the 1980s, IT Service Management has expanded to support and promote other Service Management frameworks such as ISO20000, COBIT, BS17799, PRINCE2, Six Sigma and many others. itSMF USA is a member driven organization organized in Local Interest Groups (LIGs) and one Student-Special Interest Group (S-SIG) located in over forty major metropolitan areas of the country and many others are being started (see the Local Interest Groups section for more information).
Since our beginning in 1997, the itSMF USA has grown to become the premier IT Service Management professional forum.