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| USU KnowledgeBase: Document Management |
The time and effort required for implementing commonly used document management systems (DMS) along with the constant need for system maintenance often makes them uneconomical to use. Different departments, roles, processes and frequently changing content mean that there is a great need to create and maintain documentation that's always up-to-date and quality-checked.
With the USU KnowledgeBase, you'll have a lean DMS solution available to you. It's easy to use and features preconfigured workflows and document types so that it will be very productive very rapidly.
Here's how you can benefit by using the USU KnowledgeBase:
Intuitive, browser-based editor
Standard workflows support document creation, release and follow up
Customized document types specifically for your company
Controlled, individually definable user rights and access rights
The USU KnowledgeBase is easy to use with its browser-based interface, and it flexibly depicts complete document lifecycles. With the USU KnowledgeBase, you can configure all the document types that you need. Documents can be created and edited directly in the browser. Commonly used formatting functions are all available, and you can also insert pictures, screen shots and attach other files as needed. Documents can also be kept as different versions and easily copied with the cloning function.
USU KnowledgeBase is a primary module in the USU KnowledgeCenter, a product suite designed to allow quick access to useful information in knowledge-intensive business processes.
Click here to find out more about using the USU KnowledgeBase as a solution database for your user help desk or knowledge database in your call center.
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