The USU KnowledgeCenter is a modular, web-based suite of products designed to make information readily available for knowledge-intensive business processes. This patented technology, which has received many awards, is now already in its fourth generation. The USU KnowledgeCenter consists of the following three main modules:
USU KnowledgeMiner
A powerful search engine for conducting enterprise searches within all possible sources of information.
USU KnowledgeGuide
A system of dynamic, dialog-driven decision-trees that guides users to quality-checked solutions as quickly as possible.
USU KnowledgeBase
A document management system for workflow-governed creation and updating of documents.
These modules can be deployed individually or in combination - integrated in the USU KnowledgeCenter suite. Taken together, they form a comprehensive search and documentation system.
Our reference customers from a vast variety of sectors and application areas are convincing evidence of the great value of this system. Our solutions dramatically increase the accessibility of information in enterprises and support managers, decision-makers, division managers, department managers and specialists at all levels in places such as the following: enterprise management, call centers, IT service departments, quality assurance, research and development, production, sales and many other specialized areas.
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