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Our knowledge-business solutions are a special part of USU's full range of services. Strategies, consulting and products all come together to create practical overall solutions for optimizing business processes that are very knowledge driven. Some common examples are the workflows in call centers, service centers, quality assurance and R&D as well as enterprise searches.
A central role in all this is often the creation of knowledge portals that can be flexibly integrated into an existing system topology. These portals effectively network distributed teams, ensure central and individual access to all company information and bundle specialized and skilled process flows in one place. To upgrade core process flows, modules from the USU KnowledgeCenter product line can also be integrated as needed. They let you extract the precise knowledge that you need for knowledge-intensive business processes just by clicking a button.
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