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IT infrastructures are constantly changing, whether due to new legal provisions, the installation of new software or the completion of technical process changes. IT organizations must be able to ensure uniform levels of service quality and ensure that contracted service levels are provided. Whenever changes are made to the IT infrastructure, they should be minimally apparent to end users and have only minimally negative effects on their workflows.
You'll enjoy the following benefits from change management with Valuemation:
- Full support of ITIL processes in change management
- Highly efficient, rapid processing of RFCs and changes
- Improved IT service quality through faster change handling.
- Greater customer satisfaction through high service availability
The Valuemation Change Manager supports you with any kind of changes in your IT infrastructure, and this support extends out over the entire process: from recording and classifying on down to planning and implementation. Personnel in IT service organizations will benefit from clear instructions and guidelines. Customers and users will experience even faster processing of their change requests with a simultaneous increase in service quality.
With the Valuemation Change Manager, you'll meet high demands for service availability. Based on standardized ITIL processes, the acceptance, decision-making, documentation as well as the implementation of requests for changes (RFCs) and changes themselves will be considerably simplified. The documentation of requests and their routing and assignment with the service organization will allow you to provide current information on a change status at any time. At the same time, you'll be able to guarantee fast and reliable handing of change processes, thus keeping their effects on normal operations down to a minimum.
Click here to find out more about change management with Valuemation.
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