USU - Business Service Management

Business Service Management (BSM) requires the maximum possible transparency over your distributed IT infrastructure. Application Dependency Mapping is a BSM core function that automatically detects the dependencies and interrelationships in an IT infrastructure. With it, you'll know whether mission-critical applications will be affected by the failure of an IT component or service. In addition, it allows you to minimize the risks due to potential outages and respond more quickly should a fault occur - before downtimes cause Service Level Agreements to get violated and/or negatively affect users.

Valuemation Dependency Mapping is an OEM software that is seamlessly integrated into the Valuemation Suite. It is based on technology from Tideway Foundation™, one of the world's leading solutions for Application Dependency Mapping. Our solution supports you in the following ways:

With initial detection of IT infrastructure components (discovery)
With inventorying of IT infrastructure components
With automatic detection of connections and dependencies (automatic dependency mapping)

Valuemation Dependency Mapping works without agents and across all platforms. This ensures quick and smooth installation, without first having to install special software on each client. Here's what Valuemation Dependency Mapping can do for you:

Automatically find all server-based hardware and software components in your network, along with their mutual dependencies
Detect distributed IT components that belong to one application - even in virtual environments
Create and update your CMDB quickly, allowing you to enjoy exceptional data quality

Your Benefits: With Valuemation Dependency Mapping, you can:

Detect, update and display the dependencies in your IT infrastructure - automatically with no need for manual intervention
Ensure optimum data quality in your CMDB as the central data repository
Minimize the risks due to changes since you now know their potential ripple effects
Optimize your IT infrastructure through consolidation and standardization

Click here to read our flyer with detailed information.

Valuemation Dependency Mapping provides constantly updated IT inventory data, which can than be used by additional system modules in the following ways:

CMDB Manager for automatic updating inventory and configuration data in the CMDB
Change Manager for initiating change requests in the event of discrepancies between an intended and an actual status

When it comes to CMDB/Configuration Management Systems, Valuemation's proven strengths have already been well recognized by numerous international analysts:

"USU offers a mature, competitive IT asset- and service-management toolset for medium-size and large customers."
(ECPweb.com; Tools Manager, Fall 2009.)

You can download recent evaluations by analysts free of charge.