USU - Business Service Management

It's only by having a comprehensive, constantly updated overview of your IT assets and their costs that you will be able to achieve the highest efficiency and greatest productivity in providing IT services. This is why IT Asset Management is a key part of implementing successful Business Service Management.

With Valuemation, you manage all of your IT assets in a central database known as the IT Asset Management (ITAM) Repository, including the following:

Inventory data on all managed IT assets that are either currently in use or in stock
Financial and cost data, including purchase price, residual book value, depreciation and costs for maintenance and support of IT assets
Contract data, including all contractual and licensing agreements, ownership structures, service level agreements (SLAs), warranty agreements, etc

Your Benefits: With the Valuemation Asset Manager, you can:

Achieve a high level of transparency over your IT infrastructure as well as the Total Costs of Ownership (TCO) of your IT assets
Document your hardware and software assets in an audit-compliant manner
Control and manage the deployment and use of IT assets
Increase the return on your IT investment through better use of license and maintenance agreements
Demonstrably lower your IT costs over the entire asset lifecycle

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Valuemation provides you with all relevant information on the entire IT asset life cycle - from initial procurement on down to ultimate disposal. In addition to the Asset Manager, the following modules are available:

Service Request Manager for automated application for and approval of IT goods and services
Procurement Manager for acquisition of IT goods and services
Contract Manager for managing contracts and suppliers
SAM/License Manager for optimum management of software licences
CMDB Manager for managing configuration data in a CMDB

When it comes to IT Asset Management, Valuemation's proven strengths have already been well recognized by numerous international analysts:

"USU software is extremely function-rich and able to compete well with the rest of the full-blown IT asset lifecycle management and IT service management (ITSM) suites out there."
(Forrester Research Inc.; The Forrester Wave™: IT Asset Life-Cycle Management, Q2 2009 - 10. April 2009)
"USU has strong financial management capabilities that deliver to the needs of the ITAM market."
(Gartner, Inc.; MarketScope for the IT Asset Management Repository, 2008 - 21. April 2008)

You can download recent evaluations by analysts free of charge.