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USU * The Knowledge Business Company
USU * The Knowledge Business CompanySearch         
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BUSINESS SERVICE MANAGEMENT KNOWLEDGE BUSINESS BUSINESS SOLUTIONS
 
VALUEMATION 
 

IT Infrastructure Management
>Asset Manager
>CMDB Manager
>Contract Manager
>SAM/License Manager
>Procurement Manager
>Inventory
>Dependency Mapping

IT Service & Change Management
>Incident Manager
>Problem Manager
>Change Manager
>Service Request Manager

IT Event & Availability Management
>Monitoring Manager
>Service Level Manager

IT Finance Management
>Planning/Calculation Manager
>Costing/Charging Manager
 
VALUEMATION EXPRESS 
 
 
USU KNOWLEDGECENTER 
 
>USU KnowledgeMiner:
Search Engine
>USU KnowledgeGuide:
Guided Dialogs
>USU KnowledgeBase:
Document Management
 
USU KNOWLEDGECENTER EXPRESS 
 
 
KNOWLEDGE SOLUTIONS 
 
>Enterprise Search
>Solution Databases
in the IT Service Desk
>Knowledge Databases
in Call Centers
>Knowledge Portal
>Knowledge Management in Social-Service Organizations and Groups
>Knowledge Management Consulting
>USU KnowlegdeCenter "on demand" as Software-as-a-Service
 
CONSULTING 
 
>Software Architectures
>Development Models
>EAI
>ITIL
 
INDIVIDUAL SOLUTIONS 
 
>Automotive Industry
>Building and Loan Associations
>Social-Service
Organizations and Groups
>Public Sector
 
IBM SOLUTIONS 
 
>IBM OmniFind
>IBM Lotus
>IBM WebSphere
 
PROJECT SUPPORT 
 
  Events
May 23-24, 2011
USU World 2012 - Conference with focus on knowledge-based Service Management including keynote speeches, presentations and workshops
> more
> other...
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> Latest training offers...
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News
USU announces figures for Q1 2012
> more
USU AG Awarded Contract
> more
> other...
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