USU - Events/Trainings - Trainings: Dates & themes

Introduction to the Valuemation interface
Configuration Management (CMDB) with Valuemation
The change or IMAC process (Installations-Moves-Adds-Changes): system configuration
Rollout process
Moves

Fee per person:
€ 600.-

Valuemation Contract and License Manager

Introduction to the basic functionalities of Valuemation Contract Manager and License Manager (1 day)

Dates:

27.11.2008

Target group:

End users

Prerequisites:

None (except PC knowledge)

Contents:

Introduction to the Valuemation interface
Contract creation
Payments and auditing
License management

Fee per person:
€ 600.-

Valuemation Incident/Problem/Change Manager

Introduction to the basic functionalities of Incident/Problem/Change Procurement Manager (1 day)

Dates:

26.11.2008

Target group:

End users

Prerequisites:

None (except PC knowledge)

Contents:

Introduction to the Valuemation interface
ITIL basic concepts & processes
Ticket creation and processing
Implementation of ITIL processes in Valuemation
Supporting tools

Fee per person:
€ 600.-

Valuemation Finance Management

Introduction to the basic functionalities of Valuemation Finance Management (1 day)

Dates:

Available on request

Target group:

End users

Prerequisites:
- None (except PC knowledge)
Contents:
- Introduction to the Valuemation interface
- Planning and budgeting
- Service cost allocation

Valuemation Customizer

Introduction to configuration features in Valuemation (2 days)

Dates:

02.-03.12.2008

Target group:

System managers, system administrators

Prerequisites:

Training modules 1, 2, 3 or 4

Contents:

Customizing Valuemation to meet specific enterprise needs
Using the Customizer tools
Definition of object types and relationships
Creating views and catalogs
Working with rules and calculations
Translations

Fee per person:
€ 1,440.-

Valuemation Authorization

Introduction to the Valuemation User and Authorization Model (1 day)

Dates:

04.12.2008

Target group:

System managers, system administrators

Prerequisites:

Customizer training

Contents:

Creating a need-based role and user model for your organization
Using the
- User Manager
- Rights Manager

Fee per person:
€ 720.-

Valuemation Workflows

Introduction to the Valuemation Workflow Model (2 days)

Dates:

09.-10.12.2008

Target group:

IT service personnel who customize/manage Valuemation

Prerequisites:

Basic knowledge about customizing Valuemation

Contents:

Using the Workflow Creation Tools
Defining standard nodes
Integrating Python Scripts
Using the Valuemation API

Fee per person:
€ 1,440.-

ITIL and Valuemation

Introduction to the IT Infrastructure Library and Implementation in Valuemation (2 days)

Dates:

Currently only available in German

Target group:

IT managers who want to get some insight into ITIL V3 and who use Valuemation to implement ITIL processes

Prerequisites:

None

Contents:

Introduction to the IT Infrastructure Library V3
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
Implementation of ITIL processes in Valuemation

Fee per person:
€ 1,600. -

Note:
This training session will be led by a TÜV-certified service manager.

Contact person

USU AG
Stefanie Wagner
Spitalhof
D-71696 Möglingen

Phone: +49.7141.4867-332
Fax: +49.7141.4867-300
academy@usu.de

Brochures

Valuemation Academy training dates 2008

Valuemation Academy terms and conditions

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