USU - Business Solutions - Social-Service Organizations and Groups

CONSULTING

Software Architectures

Development Models

Building and Loan Associations

Social-Service
Organizations and Groups

Social-Service Organizations and Groups

Social-service organizations are constantly faced with the challenge of both reshaping their internal workflows and processes as well as improving the quality of client services.

We support our customers in two primary areas:

Providing Knowledge in Collaborative Processes
Our portal solutions, knowledge platforms, processes and tools, which are customized to fit the specific needs of the customer, improve the exchange of information and collaboration within teams and on projects. These solutions help customers by saving money, optimizing and accelerating processes, enhancing influence of knowledge as a production factor and increasing employee motivation.

Improving Knowledge-Intensive Consultation and Service Processes
By means of resources like project management tools, virtual team rooms and a knowledge database, we can greatly increase the quality of knowledge-intensive consulting processes in counseling centers. These kinds of resources promote fast, targeted and competent counseling services.

In order to improve targeted and intelligent provision of information in knowledge-intensive service processes, such as in call centers or user help desks, we offer our customers a modular suite of products.

Click here to read more about our consultation, analysis and design services and how we help our customers to align their knowledge resources to meet the actual need for knowledge in their daily work and mobilize them to fit and further the objectives of their organization.